{"id":22383,"date":"2024-01-29T10:27:24","date_gmt":"2024-01-29T10:27:24","guid":{"rendered":"https:\/\/www.gdsonlione.tech\/optimizing-data-entry-processing-in-banking-with-rpa-1\/"},"modified":"2024-04-05T03:21:15","modified_gmt":"2024-04-05T03:21:15","slug":"toi-uu-hoa-qua-trinh-nhap-du-lieu-trong-ngan-hang-voi-rpa-2","status":"publish","type":"post","link":"https:\/\/www.gdsonline.tech\/vi\/toi-uu-hoa-qua-trinh-nhap-du-lieu-trong-ngan-hang-voi-rpa-2\/","title":{"rendered":"T\u1ed1i \u01b0u h\u00f3a qu\u00e1 tr\u00ecnh nh\u1eadp d\u1eef li\u1ec7u trong ng\u00e2n h\u00e0ng v\u1edbi RPA"},"content":{"rendered":"\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Thach_thuc_cua_doanh_nghiep\"><\/span><strong>Th\u00e1ch th\u1ee9c c\u1ee7a doanh nghi\u1ec7p<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Kh\u00e1ch h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i c\u00f3 h\u01a1n 200 chi nh\u00e1nh \u0111ang ho\u1ea1t \u0111\u1ed9ng t\u1ea1i Nh\u1eadt B\u1ea3n v\u00e0 n\u01b0\u1edbc ngo\u00e0i. Do \u0111\u00f3, m\u1ed7i ng\u00e0y h\u1ecd ph\u1ea3i x\u1eed l\u00fd th\u1ee7 c\u00f4ng m\u1ed9t l\u01b0\u1ee3ng l\u1edbn d\u1eef li\u1ec7u \u0111\u1ea7u v\u00e0o, l\u00e0m l\u00e3ng ph\u00ed \u0111\u1ebfn 12.000 gi\u1edd m\u1ed7i n\u0103m. \u0110i\u1ec1u n\u00e0y d\u1eabn \u0111\u1ebfn vi\u1ec7c ch\u1eadm tr\u1ec5 khi ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng v\u00e0 t\u1ef7 l\u1ec7 \u0111\u00e1nh gi\u00e1 kh\u00f4ng h\u00e0i l\u00f2ng t\u1eeb kh\u00e1ch h\u00e0ng \u0111ang t\u0103ng l\u00ean.<\/p>\n\n\n\n<p>B\u00ean c\u1ea1nh \u0111\u00f3, qu\u00e1 tr\u00ecnh nh\u1eadp li\u1ec7u ch\u01b0a \u0111\u01b0\u1ee3c chu\u1ea9n h\u00f3a khi kh\u00f4ng th\u1ed1ng nh\u1ea5t v\u1ec1 c\u00e1ch vi\u1ebft ch\u1eef hoa, ch\u1eef th\u01b0\u1eddng, vi\u1ebft t\u1eaft khi\u1ebfn vi\u1ec7c t\u00ecm ki\u1ebfm v\u00e0 l\u1ecdc th\u00f4ng tin tr\u1edf n\u00ean kh\u00f3 kh\u0103n. B\u00e0i to\u00e1n c\u1ee7a doanh nghi\u1ec7p l\u00fac n\u00e0y l\u00e0 c\u1ea7n x\u1eed l\u00fd v\u00e0 \u0111\u1ed3ng b\u1ed9 h\u1ec7 th\u1ed1ng th\u00f4ng tin m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 v\u00e0 k\u1ecbp th\u1eddi.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Giai_phap_cua_chung_toi\"><\/span><strong>Gi\u1ea3i ph\u00e1p c\u1ee7a ch\u00fang t\u00f4i<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>T\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh nh\u1eadp d\u1eef li\u1ec7u v\u1edbi RPA l\u00e0 b\u01b0\u1edbc \u0111\u1ea7u ti\u00ean v\u00e0 c\u01a1 b\u1ea3n trong qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i k\u1ef9 thu\u1eadt s\u1ed1. M\u1ee5c \u0111\u00edch c\u1ee7a d\u1ef1 \u00e1n l\u00e0 n\u00e2ng cao hi\u1ec7u qu\u1ea3 v\u00e0 \u0111\u1ed9 ch\u00ednh x\u00e1c c\u1ee7a c\u00f4ng vi\u1ec7c nh\u1eadp li\u1ec7u. Ch\u00fang t\u00f4i \u0111\u00e3 t\u01b0 v\u1ea5n v\u00e0 x\u00e2y d\u1ef1ng l\u1ed9 tr\u00ecnh t\u1ef1 \u0111\u1ed9ng h\u00f3a v\u1edbi gi\u1ea3i ph\u00e1p RPA. Qu\u00e1 tr\u00ecnh t\u1ef1 \u0111\u1ed9ng h\u00f3a \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng nh\u1eb1m thi\u1ebft l\u1eadp m\u1ed9t th\u01b0 vi\u1ec7n l\u01b0u tr\u1eef v\u00e0 qu\u1ea3n l\u00fd d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c chu\u1ea9n h\u00f3a v\u00e0 \u0111\u1ed3ng b\u1ed9, t\u1eeb \u0111\u00f3 th\u00fac \u0111\u1ea9y vi\u1ec7c x\u1eed l\u00fd k\u1ecbp th\u1eddi d\u1eef li\u1ec7u \u0111\u1ea7u v\u00e0o \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n<p>Khi c\u00e1c robot trong d\u1ef1 \u00e1n \u0111\u01b0\u1ee3c l\u1eadp tr\u00ecnh v\u00e0 b\u1eaft \u0111\u1ea7u th\u1ef1c hi\u1ec7n c\u00e1c t\u00e1c v\u1ee5 l\u1eb7p \u0111i l\u1eb7p l\u1ea1i, to\u00e0n b\u1ed9 quy tr\u00ecnh x\u1eed l\u00fd d\u1eef li\u1ec7u s\u1ebd \u0111\u01b0\u1ee3c t\u1ef1 \u0111\u1ed9ng h\u00f3a 100%. Gi\u1ea3i ph\u00e1p RPA c\u1ee7a ch\u00fang t\u00f4i s\u1ebd \u0111\u01b0\u1ee3c tri\u1ec3n khai theo m\u1ed9t quy tr\u00ecnh:<\/p>\n\n\n\n<p><em>S\u1eed d\u1ee5ng OCR \u0111\u1ec3 \u0111\u1ecdc t\u00e0i li\u1ec7u trong th\u01b0 m\u1ee5c qu\u00e9t.<\/em><\/p>\n\n\n\n<p><em>Ki\u1ec3m tra th\u00f4ng tin tr\u00ean h\u1ec7 th\u1ed1ng n\u1ed9i b\u1ed9.<\/em><\/p>\n\n\n\n<p><em>T\u00ecm ki\u1ebfm d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng li\u00ean quan.<\/em><\/p>\n\n\n\n<p><em>T\u1ea3i th\u00f4ng tin l\u00ean h\u1ec7 th\u1ed1ng.<\/em><\/p>\n\n\n\n<p>Trong d\u1ef1 \u00e1n n\u00e0y, vi\u1ec7c s\u1eed d\u1ee5ng t\u00edch h\u1ee3p RPA v\u1edbi Nh\u1eadn d\u1ea1ng k\u00fd t\u1ef1 quang h\u1ecdc (OCR) \u0111\u00e3 m\u1edf r\u1ed9ng ph\u1ea1m vi t\u1ef1 \u0111\u1ed9ng h\u00f3a x\u1eed l\u00fd d\u1eef li\u1ec7u. Th\u00f4ng th\u01b0\u1eddng, OCR ch\u1ec9 \u0111\u01b0\u1ee3c gi\u1edbi h\u1ea1n \u0111\u1ec3 x\u1eed l\u00fd c\u00e1c t\u00e0i li\u1ec7u c\u00f3 c\u1ea5u tr\u00fac. Tuy nhi\u00ean, v\u1edbi s\u1ef1 tr\u1ee3 gi\u00fap c\u1ee7a RPA, n\u00f3 c\u00f3 kh\u1ea3 n\u0103ng x\u1eed l\u00fd v\u00e0 ph\u00e2n t\u00edch c\u1ea3 d\u1eef li\u1ec7u phi c\u1ea5u tr\u00fac.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ket_qua_noi_bat\"><\/span><strong>K\u1ebft qu\u1ea3 n\u1ed5i b\u1eadt<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Gi\u1ea3m 12.000 gi\u1edd l\u00e0m vi\u1ec7c m\u1ed7i n\u0103m.<\/p>\n\n\n\n<p>Gi\u1ea3m 76% th\u1eddi gian x\u1eed l\u00fd t\u00e0i li\u1ec7u.<\/p>\n\n\n\n<p>Gi\u1ea3m 20% chi ph\u00ed ho\u1ea1t \u0111\u1ed9ng.<\/p>\n\n\n\n<p>T\u1ed1i \u01b0u h\u00f3a t\u00e0i nguy\u00ean v\u1edbi ho\u1ea1t \u0111\u1ed9ng 24\/7 c\u1ee7a robot.<\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Th\u00e1ch th\u1ee9c c\u1ee7a doanh nghi\u1ec7p Kh\u00e1ch h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i c\u00f3 h\u01a1n 200 chi nh\u00e1nh \u0111ang ho\u1ea1t \u0111\u1ed9ng t\u1ea1i Nh\u1eadt B\u1ea3n v\u00e0 n\u01b0\u1edbc ngo\u00e0i. Do \u0111\u00f3, m\u1ed7i ng\u00e0y h\u1ecd ph\u1ea3i x\u1eed l\u00fd th\u1ee7 c\u00f4ng m\u1ed9t l\u01b0\u1ee3ng l\u1edbn d\u1eef li\u1ec7u \u0111\u1ea7u v\u00e0o, l\u00e0m l\u00e3ng ph\u00ed \u0111\u1ebfn 12.000 gi\u1edd m\u1ed7i n\u0103m. \u0110i\u1ec1u n\u00e0y d\u1eabn \u0111\u1ebfn vi\u1ec7c ch\u1eadm tr\u1ec5 khi ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng v\u00e0 t\u1ef7 l\u1ec7 \u0111\u00e1nh gi\u00e1 kh\u00f4ng h\u00e0i l\u00f2ng t\u1eeb kh\u00e1ch h\u00e0ng \u0111ang t\u0103ng l\u00ean. B\u00ean c\u1ea1nh \u0111\u00f3, qu\u00e1 tr\u00ecnh nh\u1eadp li\u1ec7u ch\u01b0a \u0111\u01b0\u1ee3c chu\u1ea9n h\u00f3a khi kh\u00f4ng th\u1ed1ng nh\u1ea5t v\u1ec1 c\u00e1ch vi\u1ebft ch\u1eef hoa, ch\u1eef th\u01b0\u1eddng, vi\u1ebft t\u1eaft khi\u1ebfn vi\u1ec7c t\u00ecm ki\u1ebfm v\u00e0 l\u1ecdc th\u00f4ng tin tr\u1edf n\u00ean kh\u00f3 kh\u0103n. B\u00e0i to\u00e1n c\u1ee7a doanh nghi\u1ec7p l\u00fac n\u00e0y l\u00e0 c\u1ea7n x\u1eed l\u00fd v\u00e0 \u0111\u1ed3ng b\u1ed9 h\u1ec7 th\u1ed1ng th\u00f4ng tin m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 v\u00e0 k\u1ecbp th\u1eddi. Gi\u1ea3i ph\u00e1p c\u1ee7a ch\u00fang t\u00f4i T\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh nh\u1eadp d\u1eef li\u1ec7u v\u1edbi RPA l\u00e0 b\u01b0\u1edbc \u0111\u1ea7u ti\u00ean v\u00e0 c\u01a1 b\u1ea3n trong qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i k\u1ef9 thu\u1eadt s\u1ed1. M\u1ee5c \u0111\u00edch c\u1ee7a d\u1ef1 \u00e1n l\u00e0 n\u00e2ng cao hi\u1ec7u qu\u1ea3 v\u00e0 \u0111\u1ed9 ch\u00ednh x\u00e1c c\u1ee7a c\u00f4ng vi\u1ec7c nh\u1eadp li\u1ec7u. Ch\u00fang t\u00f4i \u0111\u00e3 t\u01b0 v\u1ea5n v\u00e0 x\u00e2y d\u1ef1ng l\u1ed9 tr\u00ecnh t\u1ef1 \u0111\u1ed9ng h\u00f3a v\u1edbi gi\u1ea3i ph\u00e1p RPA. Qu\u00e1 tr\u00ecnh t\u1ef1 \u0111\u1ed9ng h\u00f3a \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng nh\u1eb1m thi\u1ebft l\u1eadp m\u1ed9t th\u01b0 vi\u1ec7n l\u01b0u tr\u1eef v\u00e0 qu\u1ea3n l\u00fd d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c chu\u1ea9n h\u00f3a v\u00e0 \u0111\u1ed3ng b\u1ed9, t\u1eeb \u0111\u00f3 th\u00fac \u0111\u1ea9y vi\u1ec7c x\u1eed l\u00fd k\u1ecbp th\u1eddi d\u1eef li\u1ec7u \u0111\u1ea7u v\u00e0o \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng. Khi c\u00e1c robot trong d\u1ef1 \u00e1n \u0111\u01b0\u1ee3c l\u1eadp tr\u00ecnh v\u00e0 b\u1eaft \u0111\u1ea7u th\u1ef1c hi\u1ec7n c\u00e1c t\u00e1c v\u1ee5 l\u1eb7p \u0111i l\u1eb7p l\u1ea1i, to\u00e0n b\u1ed9 quy tr\u00ecnh x\u1eed l\u00fd d\u1eef li\u1ec7u s\u1ebd \u0111\u01b0\u1ee3c t\u1ef1 \u0111\u1ed9ng h\u00f3a 100%. Gi\u1ea3i ph\u00e1p RPA c\u1ee7a ch\u00fang t\u00f4i s\u1ebd \u0111\u01b0\u1ee3c tri\u1ec3n khai theo m\u1ed9t quy tr\u00ecnh: S\u1eed d\u1ee5ng OCR \u0111\u1ec3 \u0111\u1ecdc t\u00e0i li\u1ec7u trong th\u01b0 m\u1ee5c qu\u00e9t. Ki\u1ec3m tra th\u00f4ng tin tr\u00ean h\u1ec7 th\u1ed1ng n\u1ed9i b\u1ed9. T\u00ecm ki\u1ebfm d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng li\u00ean quan. T\u1ea3i th\u00f4ng tin l\u00ean h\u1ec7 th\u1ed1ng. Trong d\u1ef1 \u00e1n n\u00e0y, vi\u1ec7c s\u1eed d\u1ee5ng t\u00edch h\u1ee3p RPA v\u1edbi Nh\u1eadn d\u1ea1ng k\u00fd t\u1ef1 quang h\u1ecdc (OCR) \u0111\u00e3 m\u1edf r\u1ed9ng ph\u1ea1m vi t\u1ef1 \u0111\u1ed9ng h\u00f3a x\u1eed l\u00fd d\u1eef li\u1ec7u. Th\u00f4ng th\u01b0\u1eddng, OCR ch\u1ec9 \u0111\u01b0\u1ee3c gi\u1edbi h\u1ea1n \u0111\u1ec3 x\u1eed l\u00fd c\u00e1c t\u00e0i li\u1ec7u c\u00f3 c\u1ea5u tr\u00fac. Tuy nhi\u00ean, v\u1edbi s\u1ef1 tr\u1ee3 gi\u00fap c\u1ee7a RPA, n\u00f3 c\u00f3 kh\u1ea3 n\u0103ng x\u1eed l\u00fd v\u00e0 ph\u00e2n t\u00edch c\u1ea3 d\u1eef li\u1ec7u phi c\u1ea5u tr\u00fac. K\u1ebft qu\u1ea3 n\u1ed5i b\u1eadt Gi\u1ea3m 12.000 gi\u1edd l\u00e0m vi\u1ec7c m\u1ed7i n\u0103m. Gi\u1ea3m 76% th\u1eddi gian x\u1eed l\u00fd t\u00e0i li\u1ec7u. Gi\u1ea3m 20% chi ph\u00ed ho\u1ea1t \u0111\u1ed9ng. T\u1ed1i \u01b0u h\u00f3a t\u00e0i nguy\u00ean v\u1edbi ho\u1ea1t \u0111\u1ed9ng 24\/7 c\u1ee7a robot.<\/p>\n","protected":false},"author":1,"featured_media":27360,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[190,85,76],"tags":[250,156],"_links":{"self":[{"href":"https:\/\/www.gdsonline.tech\/vi\/wp-json\/wp\/v2\/posts\/22383"}],"collection":[{"href":"https:\/\/www.gdsonline.tech\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.gdsonline.tech\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.gdsonline.tech\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gdsonline.tech\/vi\/wp-json\/wp\/v2\/comments?post=22383"}],"version-history":[{"count":4,"href":"https:\/\/www.gdsonline.tech\/vi\/wp-json\/wp\/v2\/posts\/22383\/revisions"}],"predecessor-version":[{"id":26855,"href":"https:\/\/www.gdsonline.tech\/vi\/wp-json\/wp\/v2\/posts\/22383\/revisions\/26855"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.gdsonline.tech\/vi\/wp-json\/wp\/v2\/media\/27360"}],"wp:attachment":[{"href":"https:\/\/www.gdsonline.tech\/vi\/wp-json\/wp\/v2\/media?parent=22383"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.gdsonline.tech\/vi\/wp-json\/wp\/v2\/categories?post=22383"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.gdsonline.tech\/vi\/wp-json\/wp\/v2\/tags?post=22383"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}