{"id":24970,"date":"2024-02-18T17:24:41","date_gmt":"2024-02-18T17:24:41","guid":{"rendered":"https:\/\/www.gdsonlione.tech\/?p=24970"},"modified":"2024-04-04T10:01:00","modified_gmt":"2024-04-04T10:01:00","slug":"do-luong-chi-so-roi-trong-du-an-rpa","status":"publish","type":"post","link":"https:\/\/www.gdsonline.tech\/vi\/do-luong-chi-so-roi-trong-du-an-rpa\/","title":{"rendered":"L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 \u0111o l\u01b0\u1eddng ch\u1ec9 s\u1ed1 ROI trong d\u1ef1 \u00e1n RPA?"},"content":{"rendered":"
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\"L\u00c0M<\/figure><\/div>\n\n\n
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C\u00f3 th\u1ec3 b\u1ea1n ch\u01b0a bi\u1ebft th\u1ecb tr\u01b0\u1eddng RPA to\u00e0n c\u1ea7u \u01b0\u1edbc t\u00ednh s\u1ebd ch\u1ea1m m\u1ed1c h\u01a1n 25 t\u1ef7 \u0111\u00f4 la v\u00e0o n\u0103m 2027 v\u1edbi t\u1ef7 l\u1ec7 t\u0103ng tr\u01b0\u1edfng k\u00e9p h\u00e0ng n\u0103m l\u00ean t\u1edbi 40.6%. <\/p>\n<\/blockquote>\n\n\n\n

T\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh b\u1eb1ng Robot (RPA)<\/a><\/strong><\/em> l\u00e0 gi\u1ea3i ph\u00e1p s\u1eed d\u1ee5ng con bot \u0111\u01b0\u1ee3c l\u1eadp tr\u00ecnh s\u1eb5n nh\u1eb1m th\u1ef1c hi\u1ec7n c\u00e1c t\u00e1c v\u1ee5 l\u1eb7p l\u1ea1i v\u00e0 c\u00f3 quy tr\u00ecnh m\u1ed9t c\u00e1ch ch\u00ednh x\u00e1c v\u00e0 hi\u1ec7u su\u1ea5t. T\u1eeb \u0111\u00f3, RPA s\u1ebd gi\u1ea3i ph\u00f3ng qu\u1ef9 th\u1eddi gian c\u1ee7a nh\u00e2n s\u1ef1 \u0111\u1ec3 h\u1ecd t\u1eadp trung v\u00e0o c\u00e1c nhi\u1ec7m v\u1ee5 y\u00eau c\u1ea7u t\u00ednh s\u00e1ng t\u1ea1o v\u00e0 chi\u1ebfn l\u01b0\u1ee3c h\u01a1n.  <\/p>\n\n\n\n

Tuy nhi\u00ean, vi\u1ec7c tri\u1ec3n khai RPA kh\u00f4ng ph\u1ea3i l\u00e0 kho\u1ea3n \u0111\u1ea7u t\u01b0 m\u1ed9t l\u1ea7n, m\u00e0 qu\u00e1 tr\u00ecnh n\u00e0y \u0111\u00f2i h\u1ecfi ph\u1ea3i m\u1ed9t k\u1ebf ho\u1ea1ch nhi\u1ec1u b\u01b0\u1edbc t\u1eeb vi\u1ec7c thi\u1ebft k\u1ebf quy tr\u00ecnh, th\u1eed nghi\u1ec7m, tri\u1ec3n khai, \u0111\u1ebfn gi\u00e1m s\u00e1t v\u00e0 b\u1ea3o tr\u00ec c\u00e1c bot th\u01b0\u1eddng xuy\u00ean. Do \u0111\u00f3, \u0111i\u1ec1u c\u1ea7n thi\u1ebft l\u00e0 ph\u1ea3i x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c l\u1ee3i t\u1ee9c \u0111\u1ea7u t\u01b0 (ROI) c\u1ee7a m\u1ed9t d\u1ef1 \u00e1n RPA, t\u1ee9c l\u00e0 c\u1ea7n \u0111o l\u01b0\u1eddng t\u1ef7 l\u1ec7 l\u1ee3i nhu\u1eadn r\u00f2ng tr\u00ean t\u1ed5ng chi ph\u00ed \u0111\u1ea7u t\u01b0 ban \u0111\u1ea7u c\u1ee7a d\u1ef1 \u00e1n.  <\/p>\n\n\n\n

B\u00e0i vi\u1ebft n\u00e0y s\u1ebd th\u1ea3o lu\u1eadn v\u1ec1 t\u1ea7m quan tr\u1ecdng c\u1ee7a s\u1ed1 li\u1ec7u ROI trong d\u1ef1 \u00e1n RPA, c\u0169ng nh\u01b0 c\u00e1c c\u00e1ch \u0111o l\u01b0\u1eddng ch\u1ec9 s\u1ed1 ROI hi\u1ec7u qu\u1ea3 v\u00e0 m\u1ed9t s\u1ed1 chi\u1ebfn l\u01b0\u1ee3c \u0111o l\u01b0\u1eddng trong th\u1ef1c t\u1ebf.   <\/p>\n\n\n\n

<\/span>T\u1ea1i sao vi\u1ec7c \u0111o l\u01b0\u1eddng ch\u1ec9 s\u1ed1 ROI trong d\u1ef1 \u00e1n RPA l\u1ea1i quan tr\u1ecdng?<\/span><\/h2>\n\n\n\n

<\/span>\"T\u1ea1i <\/span><\/h2>\n\n\n\n

T\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh b\u1eb1ng Robot (RPA) mang \u0111\u1ebfn r\u1ea5t nhi\u1ec1u l\u1ee3i \u00edch, nh\u01b0ng vi\u1ec7c \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 v\u1edbi t\u1eebng doanh nghi\u1ec7p l\u1ea1i kh\u00f4ng h\u1ec1 d\u1ec5 d\u00e0ng. \u0110\u00f3 l\u00e0 l\u00fd do t\u1ea1i sao vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 \u0111o l\u01b0\u1eddng l\u1ea1i quan tr\u1ecdng v\u00e0 ch\u1ec9 s\u1ed1 ROI l\u00e0 m\u1ed9t trong nh\u1eefng c\u00f4ng c\u1ee5 hi\u1ec7u qu\u1ea3 nh\u1ea5t \u0111\u1ec3 th\u1ef1c hi\u1ec7n m\u1ee5c ti\u00eau n\u00e0y.   <\/p>\n\n\n\n

<\/span>Cam k\u1ebft t\u00e0i ch\u00ednh <\/span><\/h3>\n\n\n\n

Vi\u1ec7c tri\u1ec3n khai RPA y\u00eau c\u1ea7u s\u1ef1 chu\u1ea9n b\u1ecb t\u00e0i ch\u00ednh chu \u0111\u00e1o t\u1eeb doanh nghi\u1ec7p, v\u00ec v\u1eady c\u1ea7n x\u00e1c \u0111\u1ecbnh nh\u1eefng ti\u00eau ch\u00ed v\u00e0 l\u00ed do khi quy\u1ebft \u0111\u1ecbnh \u0111\u1ea7u t\u01b0. Trong \u0111\u00f3, ch\u1ec9 s\u1ed1 ROI c\u1ee7a d\u1ef1 \u00e1n RPA s\u1ebd l\u00e0 m\u1ed9t trong nh\u1eefng c\u0103n c\u1ee9 quan tr\u1ecdng \u0111\u1ec3 c\u00e1c t\u1ed5 ch\u1ee9c \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u1ee7a vi\u1ec7c \u0111\u1ea7u t\u01b0 ng\u00e2n s\u00e1ch v\u00e0o RPA.  <\/p>\n\n\n\n

<\/span>X\u00e2y d\u1ef1ng ni\u1ec1m tin t\u1eeb Ban L\u00e3nh \u0111\u1ea1o <\/span><\/h3>\n\n\n\n

\u0110\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a c\u00e1c gi\u1ea3i ph\u00e1p RPA, \u0111i\u1ec1u \u0111\u1ea7u ti\u00ean l\u00e0 c\u1ea7n c\u00f3 s\u1ef1 \u1ee7ng h\u1ed9 v\u00e0 ph\u00ea duy\u1ec7t t\u1eeb Ban L\u00e3nh \u0111\u1ea1o. C\u00e1c th\u00e0nh vi\u00ean trong H\u1ed9i \u0111\u1ed3ng qu\u1ea3n tr\u1ecb c\u00f3 vai tr\u00f2 ch\u1ec9 \u0111\u1ea1o, \u0111\u1ecbnh h\u01b0\u1edbng chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a t\u1ed5 ch\u1ee9c, v\u00ec th\u1ebf h\u1ecd c\u1ea7n nh\u1eefng con s\u1ed1 minh ch\u1ee9ng c\u1ee5 th\u1ec3 \u0111\u1ec3 c\u00f3 th\u1ec3 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh. Do \u0111\u00f3, vi\u1ec7c \u0111o l\u01b0\u1eddng ch\u1ec9 s\u1ed1 ROI s\u1ebd l\u00e0 m\u1ed9t c\u00e1ch \u0111\u1ec3 x\u00e2y d\u1ef1ng ni\u1ec1m tin c\u1ee7a Ban L\u00e3nh \u0111\u1ea1o b\u1eb1ng c\u00e1ch ch\u1ee9ng minh s\u1ef1 \u0111\u1ea7u t\u01b0 c\u00f3 l\u1ee3i nhu\u1eadn khi \u00e1p d\u1ee5ng RPA. S\u1ef1 \u0111\u1ed3ng l\u00f2ng quy\u1ebft \u0111\u1ecbnh \u0111\u1ea7u t\u01b0 RPA t\u1eeb H\u1ed9i \u0111\u1ed3ng qu\u1ea3n tr\u1ecb s\u1ebd l\u00e0 nh\u00e2n t\u1ed1 h\u00e0ng \u0111\u1ea7u th\u00fac \u0111\u1ea9y c\u00e1c gi\u1ea3i ph\u00e1p RPA t\u0103ng t\u1ed1c v\u00e0 v\u01b0\u1ee3t qua nh\u1eefng kh\u00f3 kh\u0103n khi tri\u1ec3n khai.  <\/p>\n\n\n\n

<\/span>T\u0103ng l\u1ee3i nhu\u1eadn v\u00e0 ch\u1ebf \u0111\u1ed9 ph\u00fac l\u1ee3i cho nh\u00e2n vi\u00ean <\/span><\/h3>\n\n\n\n

Ch\u1ec9 s\u1ed1 ROI kh\u00f4ng ch\u1ec9 th\u1ec3 hi\u1ec7n b\u1ee9c tranh t\u00e0i ch\u00ednh c\u1ee7a doanh nghi\u1ec7p m\u00e0 n\u00f3 c\u00f2n l\u00e0 \u0111\u1ed9ng l\u1ef1c cho s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a t\u1ed5 ch\u1ee9c. Khi c\u00e1c c\u00f4ng ty tri\u1ec3n khai c\u00e1c gi\u1ea3i ph\u00e1p RPA hi\u1ec7u qu\u1ea3 s\u1ebd gi\u00fap t\u0103ng l\u1ee3i nhu\u1eadn v\u00e0 gi\u00e1 tr\u1ecb c\u1ed5 phi\u1ebfu c\u1ee7a doanh nghi\u1ec7p, \u0111i\u1ec1u \u0111\u00f3 s\u1ebd \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n qua ch\u1ec9 s\u1ed1 ROI. H\u01a1n n\u1eefa, b\u1eb1ng c\u00e1ch gi\u1ea3m b\u1edbt c\u00e1c nhi\u1ec7m v\u1ee5 l\u1eb7p l\u1ea1i v\u1edbi RPA, nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 d\u00e0nh th\u1eddi gian gi\u1ea3i quy\u1ebft c\u00e1c c\u00f4ng vi\u1ec7c ph\u1ee9c t\u1ea1p v\u00e0 ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng c\u00e1 nh\u00e2n. Nh\u1eadn th\u1ea5y nh\u1eefng l\u1ee3i th\u1ebf ti\u1ec1m n\u0103ng c\u1ee7a RPA th\u00f4ng qua nh\u1eefng con s\u1ed1 minh ch\u1ee9ng c\u1ee5 th\u1ec3 v\u1edbi ch\u1ec9 s\u1ed1 ROI, nh\u00e2n vi\u00ean s\u1ebd th\u1ea5y h\u00e0i l\u00f2ng khi \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 ph\u00e1t tri\u1ec3n v\u00e0 trao quy\u1ec1n.<\/p>\n\n\n\n

<\/span>4 c\u00e1ch \u0111\u1ec3 \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 ch\u1ec9 s\u1ed1 ROI c\u1ee7a d\u1ef1 \u00e1n RPA<\/span><\/h2>\n\n\n
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\"<\/figure><\/div>\n\n\n

\u0110o l\u01b0\u1eddng l\u1ee3i t\u1ee9c \u0111\u1ea7u t\u01b0 (ROI) c\u1ee7a d\u1ef1 \u00e1n RPA l\u00e0 m\u1ed9t b\u01b0\u1edbc quan tr\u1ecdng \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 s\u1ef1 th\u00e0nh c\u00f4ng v\u00e0 \u1ea3nh h\u01b0\u1edfng c\u1ee7a d\u1ef1 \u00e1n \u0111\u1ed1i v\u1edbi t\u1ed5 ch\u1ee9c. V\u00ec v\u1eady, h\u00e3y c\u00f9ng t\u00ecm hi\u1ec3u c\u00e1c chi\u1ebfn l\u01b0\u1ee3c th\u1ef1c t\u1ebf \u0111\u1ec3 \u0111o l\u01b0\u1eddng ch\u1ec9 s\u1ed1 ROI c\u1ee7a gi\u1ea3i ph\u00e1p RPA.  <\/p>\n\n\n\n

\u0110\u1ecdc th\u00eam: Top 4 ti\u00eau ch\u00ed l\u1ef1a ch\u1ecdn \u0111\u01a1n v\u1ecb tri\u1ec3n khai RPA kh\u00f4ng th\u1ec3 b\u1ecf l\u1ee1<\/a><\/strong><\/em><\/p>\n\n\n\n

<\/span>Thi\u1ebft l\u1eadp ch\u1ec9 s\u1ed1 c\u1ee5 th\u1ec3<\/span><\/h3>\n\n\n
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\"Thi\u1ebft<\/figure><\/div>\n\n\n

B\u01b0\u1edbc \u0111\u1ea7u ti\u00ean trong vi\u1ec7c \u0111o l\u01b0\u1eddng ch\u1ec9 s\u1ed1 ROI c\u1ee7a d\u1ef1 \u00e1n RPA l\u00e0 thi\u1ebft l\u1eadp c\u00e1c ch\u1ec9 s\u1ed1 \u0111\u00e1nh gi\u00e1 r\u00f5 r\u00e0ng v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi m\u1ee5c ti\u00eau v\u00e0 ph\u1ea1m vi c\u1ee7a d\u1ef1 \u00e1n. C\u00e1c s\u1ed1 li\u1ec7u n\u00e0y c\u1ea7n n\u1eafm b\u1eaft \u0111\u01b0\u1ee3c bao qu\u00e1t qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n d\u1ef1 \u00e1n, bao g\u1ed3m c\u00e1c y\u1ebfu t\u1ed1 nh\u01b0 t\u00ednh hi\u1ec7u qu\u1ea3 (th\u1eddi gian, ngu\u1ed3n l\u1ef1c\u2026), \u0111\u1ed9 ch\u00ednh x\u00e1c, ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 ch\u1ec9 s\u1ed1 ROI d\u1ef1 ki\u1ebfn.  <\/p>\n\n\n\n

\u0110i\u1ec1u quan tr\u1ecdng l\u00e0 c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng v\u00e0 \u0111\u1ecbnh l\u01b0\u1ee3ng \u0111\u01b0\u1ee3c c\u00e1c s\u1ed1 li\u1ec7u m\u1ed9t c\u00e1ch c\u1ee5 th\u1ec3 nh\u01b0 th\u1eddi gian th\u1ef1c hi\u1ec7n d\u1ef1 \u00e1n, t\u1ef7 l\u1ec7 l\u1ed7i, hi\u1ec7u su\u1ea5t, t\u1ef7 l\u1ec7 tin c\u1eady, t\u1ef7 l\u1ec7 tu\u00e2n th\u1ee7, doanh thu v\u00e0 chi ph\u00ed c\u00f3 th\u1ec3 ti\u1ebft ki\u1ec7m. C\u00e1c d\u1eef li\u1ec7u c\u01a1 s\u1edf n\u00e0y c\u1ea7n \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh \u1edf c\u00e1c giai \u0111o\u1ea1n tr\u01b0\u1edbc, trong v\u00e0 sau khi th\u1ef1c hi\u1ec7n d\u1ef1 \u00e1n RPA.  <\/p>\n\n\n\n

<\/span>S\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 ph\u00e2n t\u00edch  <\/span><\/h3>\n\n\n
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\"S\u1eed<\/figure><\/div>\n\n\n

B\u01b0\u1edbc th\u1ee9 hai trong vi\u1ec7c \u0111o l\u01b0\u1eddng ch\u1ec9 s\u1ed1 ROI c\u1ee7a d\u1ef1 \u00e1n RPA l\u00e0 s\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 ph\u00e2n t\u00edch c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n thu th\u1eadp, ph\u00e2n t\u00edch v\u00e0 tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u cho c\u00e1c d\u00e3y s\u1ed1 li\u1ec7u. Nh\u1eefng c\u00f4ng c\u1ee5 bao g\u1ed3m t\u1eeb b\u1ea3ng t\u00ednh \u0111\u01a1n gi\u1ea3n \u0111\u1ebfn ph\u1ea7n m\u1ec1m v\u00e0 n\u1ec1n t\u1ea3ng ph\u1ee9c t\u1ea1p \u0111\u1ec3 cung c\u1ea5p th\u00f4ng tin chuy\u00ean s\u00e2u theo th\u1eddi gian th\u1ef1c v\u1ec1 hi\u1ec7u su\u1ea5t v\u00e0 t\u00e1c \u0111\u1ed9ng c\u1ee7a d\u1ef1 \u00e1n RPA. M\u1ed9t s\u1ed1 c\u00f4ng c\u1ee5 ph\u00e2n t\u00edch h\u1eefu \u00edch:   <\/p>\n\n\n\n